HUMAN-CENTRED DESIGN FOR CHANGE
Self Paced
Become a leader of change
Learn the highly effective method that we use to transform people, teams and organisations to shift behaviour and create engagement.
Human-Centred Design for Change
Self Paced
Become a leader of change
Learn the highly effective method that we use to transform people, teams and organisations to shift behaviour and create engagement.
A holistic approach to problem-solving for change starts with including people in the process.
Without this, resistance to change, lack of leadership support, poor communication and engagement, ineffective planning and execution, lack of understanding of organisational cultures and structures, cookie-cutter training, and lack of measurable and sustainable change occurs. Have you experienced any of these?
Whether you’re a seasoned change professional or a professional seeking to engage with their people in more meaningful and effective ways, this course will equip you with the knowledge and skills you need to succeed and overcome the challenges you face in change.
Learn an end-to-end approach for change, that uses the best of behavioural science, consulting and human-centred design.
This course provides demonstration videos, templates, tools and knowledge quizzes so you’re able to start applying the learning immediately.
You’ll benefit by learning how to
1
Create solutions for change that fosters accountability with people
2
Use co-creation tools and techniques with people, to create high-impact engagement and rapid buy-in
3
Master the principles of human-centred design and apply them to your project immediately
4
Add highly flexible and practical tools to your toolkit, and integrate them into your existing frameworks and approaches
Testimonials
Rebecca Rice
“This course is different to the other traditional change management methodologies I’ve learned. It re-oriented me to the important interpersonal and facilitation aspects of managing change. It’s an easy to follow framework for structuring co-creation activities with stakeholders.”
Senior Consultant, Deloitte | USA
Diane Gavet
”It really helped me with my confidence and reassurance that I’m on the right track. The fact that I was able to apply the learning straight after the course meant I could demonstrate to my teams just how effective it is.”
Senior Change Manager, Westpac | AUS
Lori Strasser
“I loved that they shared all the tools and methods they use every day and live by. It made the course easy to understand and apply.”
Director, Workplace Strategies | USA
Zebrina Warner
“Before going into the course, I knew there were going to be a lot of new tools and strategies to learn and use, but I was surprised how applicable they are not just to the professional world but the personal world too.”
Director of Learning and Development | USA
Your program includes
01 Laying the foundations
- Learn why human-centred design is effective in business and change today
- Understand the power dynamics in our workplaces to integrate human-centred design effectively
02 Strategising and Gathering (Probing)
- Learn how to set up your project for success from the start and measure return on investment
- Apply human-centred design approaches to quickly understand the project scope and achieve alignment with the people
03 Uncover deep insights with people (Deep Dive)
- Learn how to redefine traditional change management tools, to create plans and solutions that achieve buy-in with people
- Understand how to bring people along the change plan and keep them engaged
04 Implementing your plan (Shaping)
- Learn how to bring all your findings into an executable plan
- Understand how to integrate your plan into existing change frameworks, processes or approaches
BONUS clarity session
- 1x session with one of our certified coaches (virtual)
- 60-minute session that can be used for personal or professional development
Access to ongoing support
- Gain access to the exclusive global Alumni group
- Leverage global collective experience and knowledge of like-minded professionals to continue the learning and receive ongoing support.
what you'll learn
Lesson 1: Welcome Change Makers – Intro Video
Lesson 2: Meet your Radical Change Facilitator
Lesson 3: Getting the most out of this learning
Lesson 4: Join our LinkedIn Global Community of Practice
By the end of this module, you will be able to:
- Connect with our purpose and why
- E-meet the facilitator(s)
- Orientate yourself with our learning system
- Clarify the outcomes for your learning
Lesson 1: Learning Module Introduction
Lesson 2: Three Ages in One Generation
Lesson 3: New vs Old Power Values
Lesson 4: New Power – Jeremy Heimans and How Power works in a Hyperconnected World
Quiz 1: Knowledge Check
Lesson 5: Learning Module Wrap
By the end of this module, you will be able to:
- Explain how change has changed over the 3 industrial ages we have experienced in this generation,
- Describe and apply “New vs Old” power models for leaders and organisations,
- Define and explain Radical Change and the importance of human-centred design and behavioural science in an age of digital transparency and democratised technology,
- Define, demystify and explain change management to those who are unfamiliar with our profession,
- Explain our 3 step methodology for inclusive and co-created change approaches,
- Explain and consider the 4 non-negotiables in change,
- Explain human behaviour and responses in context of any change we face
Lesson 1: Learning Module Introduction
Lesson 2: It’s time for Radical Change
Lesson 3: What is Human Centred Design?
Lesson 4: Rose, Thorn, Bud
Lesson 5: The Beautiful Basics of Change
Lesson 6: The 4 non-negotiables of Radical Change
Quiz 1: Knowledge Check
Lesson 7: Learning Module Wrap
By the end of this module you will be able to:
- Explain and unpack the elements of Radical Change and justify new approaches to change with reference to macro trends
- Define and demystify human-centred design Use your first human-centred design tool (Rose-Thorn-Bud)
- Explain the beautiful and universal basics of change management
- Uphold the 4 non-negotiables of Radical Change
Lesson 1: Learning Module Introduction
Lesson 2: Navigating Change the Earth2Mars Way
Quiz 1: Knowledge Check
Lesson 3: Learning Module Wrap
By the end of this module, you will be able to:
- Explain the 3 phases of our Change Diagnostic methodology
- Name the individual steps within each phase of our Change Diagnostic methodology
Lesson 1: Learning Unit Introduction
Lesson 2: Why the need for a change narrative?
Lesson 3: Elements of a Change Narrative
Lesson 4: Using a Concept Poster to Co-Create a Change Narrative
Quiz 1: Knowledge Check
Lesson 5: Learning Unit Wrap
By the end of this modules, you will be able to:
- Explain why having a have a compelling change narrative is so important when it comes to change
- Describe the elements of a good narrative and the 5W model Co-create a change narrative using a concept poster
Lesson 1: Learning Unit Introduction
Lesson 2: Why the need to scope out the Change?
Lesson 3: The McKinsey 7S Model
Lesson 4: Change Scoping Radar
Quiz 1: Knowledge Check
Lesson 5: Learning Unit Wrap
By the end of this module, you will be able to:
- Explain the McKinsey 7S model
- Scope the change using the Change Radar human-centred design toolkit
Lesson 1: Learning Unit Introduction
Lesson 2: Why is defining measures of success so important when it comes to change?
Lesson 3: Introducing the ROI Institute V-Model
Lesson 4: Bringing ROI into Change
Lesson 5: Ideas for workshopping the V-Model
Lesson 6: Templates, Tools, Case Studies and Further Learning
Quiz 1: Knowledge Check
Lesson 7: Learning Unit Wrap
By the end of this module, you will be able to:
- Explain the ROI Institute V-model
- Apply the V-Model framework in workshopping measures of success Access the V-Model and Data Collection plan templates to assist you using the framework
Lesson 1: Learning Unit Introduction
Lesson 2: Why the need to map out our stakeholders?
Lesson 3: Influence vs Impact
Lesson 4: Strategising a Change Approach with People at the Centre
Lesson 5: Stakeholder Mapping Exercise
Quiz 1: Knowledge Check
Lesson 6: Learning Unit Wrap
By the end of this learning modules, you will be able to:
- Explain the importance of a stakeholder mapping
- Demystify and define influence vs impact for your clients
- Use a stakeholder matrix HCD exercise to strategise your change approach
Lesson 1: Learning Unit Introduction
Lesson 2: What the heck is a change impact assessment anyway?
Lesson 3: The Earth2Mars C.A.R.E Approach to Change Impacts
Lesson 4: Introducing COPPSE
Lesson 5: What is an Importance Difficulty Matrix?
Lesson 6: Facilitating and HCD Change Impact – COPPSE Round Robyn (Part 1)
Lesson 7: Facilitating and HCD Change Impact – COPPSE Round Robyn (Part 2)
Quiz 1: Knowledge Check
Lesson 8: Learning Unit Wrap
By the end of this module, you will be able to:
- Demystify what a change impact assessment is
- Explain our Earth2Mars C.A.R.E. approach to your clients
- Explain the COPPSE model in context of change impacts
- Introduce an importance difficult matrix
- Use HCD Round Robyn and Important Difficulty Matrix to facilitate a co-created change impact analysis
Lesson 1: Learning Unit Introduction
Lesson 2: What is a Comms Channel Analyis and why do we do it?
Lesson 3: Project Comms vs BAU Comms
Lesson 4: Performing a Comms Channel Analysis
Lesson 5: Comms Channel Analysis Template
Quiz 1: Knowledge Check
Lesson 6: Learning Unit Wrap
By the end of this module, you will be able to:
- Explain what a comms channel analysis is and why it is important to perform i
- Define and distinguish between project vs BAU comms for your stakeholders
- Capture BAU comms channels using our template
Lesson 1: Learning Unit Introduction
Lesson 2: Demystifying a Learning Needs Analysis
Lesson 3: The ADDIE model unpacked
Lesson 4: Performing a Learning Needs Analysis
Lesson 5: Learning Needs Analysis Template
Quiz 1: Knowledge Check
Lesson 6: Learning Unit Wrap
By the end of this module, you will be able to:
- Explain what a learning needs analysis is and why it is important to perform it
- Explain the ADDIE model for learning and where the learning needs fits within this methodology
- Capture learning needs using our template
Lesson 1: Learning Unit Introduction
Lesson 2: What is the purpose of shaping your findings in a Plan?
Lesson 3: How your HCD workshop findings all come together…
Lesson 4: Change Approach and Plan Template
Lesson 5: How to use HCD to Shape your findings into a Plan?
Lesson 6: Linking with Traditional Models of Change
Quiz 1: Knowledge Check
Lesson 7: Learning Unit Wrap
By the end of this module, you will be able to:
- Explain the importance of converging and shaping your findings into a comprehensive change strategy & plan
- Connect the dots and summarise how the different HCD outputs come together to form the change strategy & plans
- Use HCD to co-create and shape the plan via Andrew’s practical “method to madness”
- Link with other traditional approaches to change
- Download our skeleton pack to get you started
Lesson 1: Get ready, you’re almost there!
Follow these final and important steps to completing your learning and becoming a human-centred design change practitioner.
Meet your instructor
Andrew Butow
Andrew founded Earth2Mars to help people make a difference in the world. With two decades of experience, he has been practising human-centred design with his clients across the world, helping them embrace digital collaboration and solve complex change problems by leveraging the human potential right under executives' noses.
He brings together the best of business, consulting, design-thinking and behavioural science into a diverse range of projects and industries spanning from transformational, technology to organisational change (big, small or somewhere in between).
CEO & Change Management Expert
more testimonials
Self-paced learning
6 months access
Bonus 1 on 1 clarity session
Access to the global Alumni group
AUD 990 including GST
Curious? Email space@earth2mars.com.au
faq
How does this compare to other courses?
If you learn better by doing, rather than just listening, then this is what our courses are about. The content is highly interactive and practical, focusing on results.
And because it’s based on human-centred design approaches, it means you can start using what you learn and put it into practice immediately.
I learn best face to face. How does this work virtually?
We’ve included demonstration videos and explainer videos throughout the course so you learn how to apply this in person.
You also get a bonus clarity session, which you can use to practise or ask any questions.
How can I pay for the course?
We accept bank transfers or credit cards.
How useful is the content?
Everything you learn in the course can be applied to your project or work, regardless of your level of experience or profession.
If you’re in the business of people, the tools, methods and skills you learn are designed to elevate your people skills.
What support do I get after the course if finished?
All registrants get access to the exclusive Alumni group of change-o-nauts. That means you have access to all other graduates from around the world and the Earth2Mars team 24/7. The exclusive Alumni group was created as part of the course to offer continual learning and support for each other’s growth.
How credible is this course?
Don’t just take our word for it! Check out the testimonials from past graduates from the course. The tools we teach are very versatile and that’s why we’ve had all sorts of professionals join, from psychologists, teachers, project managers, learning and development to of course change managers.
What we teach is based on what we use on our projects with clients, so they’re all tried with proven results. We work across all industries spanning across government, private and non-profit sectors.
I’m seasoned in change. Which course is right for me?
Whether you’re a seasoned practitioner, trying to get your first change role, or want to learn how to use human centred design approached in your line of work, reach out to us for a quick chat so we can make sure the learning is right for your needs. To book a quick introductory call, reach out to Ana from our team:
What skills does a change manager need?
Our workplace and world is highly connected driven by the exponential growth in technology and automation. This means traditional ways of change need to evolve to keep up with the pace.
Today, we’re seeing not just the most successful change managers, but also leaders create and lead impactful change through collaboration and engagement with their people.
This means, in addition to the baseline skills for change (communication, analysis etc), the most important skills that we need more of today and in the future are tools and communication techniques that create stronger relationships between people and teams. This is what human centred design approaches can achieve.
